Privacy Policy

1. Introduction

Zipup AI, Inc. ("Zipup AI", "we", "our", or "us") is committed to protecting the privacy of individuals who visit our website and engage with our combined Quantum + Physical AI solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit zipup.ai or contact our solutions team.

By accessing our website or submitting an inquiry, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our website.

2. Information We Collect

We collect information you voluntarily provide when you submit an inquiry through our contact form, including your full name, company name, work email address, phone number (optional), industry, and a description of your operational challenge.

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through standard web server logs and analytics tools and is used solely to improve website performance and user experience.

We do not collect sensitive personal information, payment card data, or health information through our website.

3. How We Use Your Information

We use the information you provide to respond to your inquiry and connect you with the appropriate member of our solutions team; to understand your operational environment and determine which combined Quantum + Physical AI solution may be relevant to your organisation; to send follow-up communications related to your inquiry; and to improve our website content and user experience.

We do not use your information for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

For individuals located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal information is your consent (provided when you submit an inquiry form) and our legitimate interest in responding to business inquiries and improving our solutions offering.

You may withdraw your consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business — including cloud hosting providers, CRM platforms, and email delivery services — under strict confidentiality obligations.

We may disclose your information if required by applicable law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of Zipup AI, our clients, or the public.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including responding to your inquiry and maintaining a record of our communications. Inquiry data is typically retained for a period of three (3) years from the date of last contact, after which it is securely deleted unless a longer retention period is required by law.

You may request deletion of your personal information at any time by contacting [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect anonymous analytics data. We use analytics cookies to understand how visitors interact with our website — including pages visited, time spent, and referral sources. These cookies do not identify you personally.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain parts of our website.

8. Your Rights

Depending on your jurisdiction, you may have the right to access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; object to or restrict our processing of your information; and request portability of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 days.

9. International Data Transfers

Zipup AI is headquartered in the United States. If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We take appropriate safeguards to ensure that such transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses where required.

10. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS), access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Zipup AI, Inc. Privacy Office San Jose, CA [email protected]